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Allgemeine Verkaufsbedingungen



Company name: XF Corée Import.

Commercial site: Ginseng Premium

Name of person in charge: Xavier Fruneau

Headquarters: 56 avenue du maréchal Foch. 56400 AURAY, France

Number Siret: 75313320600023

Phone: +33 621 967 225

E-mail: contact@ginseng-premium.com

Website: ginseng-premium.com

Article 1 Purpose

The general conditions of sale described below detail the rights and obligations of XFCI and its customers in connection with the sale of the following goods: Korean ginseng extracts.

Any service performed by XFCI implies unreserved acceptance by the purchaser of these general conditions of sale.

Article 2 Presentation of products

The characteristics of the products offered for sale are presented in the “Products” section of our website, and the photographs do not fall within the scope of the contract XFCI can not be held liable if mistakes have been made.

All the texts and images presented on the site of XFCI are reserved, for the whole world, in the title of the royalties and intellectual property. Their reproduction, even partial, is strictly forbidden.

Article 3 Period of validity of offers to sell

Products are offered for sale until stocks are exhausted. In case of order of a product become unavailable, the customer will be informed of this unavailability, as soon as possible, by e-mail or by postal mail.

Article 4 Price of products

The “Products” section of our website shows prices in euros including all taxes, excluding postage. The amount of VAT is specified when a product is selected by the customer and the shipping costs appear on the screen at the end of the selection of the different products by the customer.

XFCI reserves the right to modify its prices at any time but the products ordered are invoiced at the price in force at the time of registration of the order.

The proposed rates include discounts and rebates that XFCI would be required to grant.

Article 5 Ordering

All orders imply unrestricted or unconditional acceptance of these terms and conditions. Any order implies acceptance of prices and description of items available for sale.

The customer placing an order on this site agrees to have reached the minimum age legally required.

In accordance with the provisions of the Civil Code on the conclusion of online contracts, the contract will be concluded in French and only when you click on the button allowing you to confirm your order after having visualized the detail of it and in particular its total price and Have had the opportunity to correct any errors.

From the moment the buyer has registered his order by clicking on the validate icon, he is considered as having accepted knowingly and without reserve the present general conditions of sale, prices, volumes and quantities of products proposed to The sale and ordered.

In the absence of evidence to the contrary, the data recorded by XFCI Ginseng constitute proof of all the transactions carried out by XFCI Ginseng and its customers.

Article 6 Methods of payment

The payment of your purchases is made as soon as the order is registered:

By PayPal or credit card such as Visa, Eurocard & MasterCard, Carte Bleue (payment must be made at the time of the order by the buyer).

At no time, the sums paid can not be considered as deposits or installments). The debit will be at the registration of the order.

Article 7 Cancellation period

No right of withdrawal may be exercised by a purchaser who is not a consumer.

In accordance with Article L.121-21 of the Consumer Code, in order to exercise its right of withdrawal, ie not to wish to acquire without having to justify reasons or to pay penalties, the buyer has a period FOURTEEN (14) days from the date of receipt of his order to notify his decision to use his right of withdrawal by means of a declaration without ambiguity and specifying the products concerned by electronic mail or letter sent by Mail to:

– 250, chemin du moulin à farine, 06140 Tourrettes sur Loup, France

Or by e-mail at: xfci.ginseng@gmail.com

Your request will be registered by the site and confirmed by the sending of an e-mail indicating the procedure to be followed for the return of the product or products concerned by the retraction which must be returned before the expiration of the period of fourteen days counting Of the notification of the application.

You will have to bear the direct costs of returning the property.

For reasons of hygiene and health protection, products which have been unsealed by the consumer after delivery, are excluded from the right of withdrawal if the product (s) are not in their exact state of origin and packaging If the product or products have been opened and have traces of use, if the product or products have been damaged and, in general, if the product (s) are not in a perfect state of resale.

Article 8 Compliance and Complaints

If after the delivery the product does not correspond to the order or presents defects, the customer has the possibility to make a written complaint within 5 working days following the date of delivery validated by the post. Any complaint beyond this deadline will not be processed by our services and our responsibility will be de facto. No return of merchandise will be accepted if the customer did not contact the XFCI customer service beforehand.

If we find after verification that the non-conformity is proven, that it is not due to misuse of the customer, that the product comes from our stock and that the Customer’s good faith is evident: a solution will be proposed To satisfy the customer.

Products that are opened, damaged or soiled by the Client are never refunded or exchanged.

In case of abusive returns, the company reserves the right to refuse any subsequent order.

Article 9 Delivery

All products are delivered without warranty as to deadlines, except for deliveries to individuals. The delivery deadline varies according to their address. It is fixed, for an address in metropolitan France, on the day of payment + 8 days and, for other destinations, on the day of payment + 1 month.

Article 10 Intellectual property

All elements of XFCI Ginseng are and remain the exclusive intellectual property of XF Conseil International.

No person is allowed to reproduce, exploit, re-broadcast, or use for any reason whatsoever, even partially, any elements of the site, whether software, visual or sound.

Any simple or hypertext link is strictly prohibited without an express written agreement from XFCI.

Article 11 Customer relations – After-sales service

For any information, question or complaint, the client can address himself from 9 am to 5 pm Monday to Friday to the Customer Relations department of the company

Mail: 56 avenue du maréchal Foch. 56400 AURAY, France

Phone: +33 621 967 225 (9:00 am to 12:00 pm and 2:00 pm to 5:00 pm)

E-mail: contact@ginseng-premium.com

Website: ginseng-premium.com